Data Analyst

Live IT Up at Ciber Global
At Ciber Global, we believe the most inspired, innovative and industrious companies should win, regardless of size or legacy. We're the small company that cares and the big company that can. We deliver breakthrough performances and powerful solutions that are anything but cookie cutter in order to give our clients the competitive advantage they deserve.
Role Description:
Identify, develop, manage, and execute analysis to uncover areas of opportunity and present written recommendations for service improvements
Work with other teams for data analysis techniques and SQL statements.
Knowledge of advanced search and reporting with Splunk
Advanced dash board and visualization using Splunk
Compile monthly report for Management and Operations teams. Automate metrics reporting
Apply deep knowledge of ITIL processes
Incident, Problem, Configuration, Change and Fault Management to develop Data Integrity Processes that improve overall operational efficiency
Able to present data in charts, graphs, tables, designing and developing relational databases for collecting data
Executing requests for analysis or support.
Representing Network Operations strategic initiatives such as vendor service level reviews, Asset Management, and Capacity Management.
Coordination and support for pro-active maintenance activities required to keep the infrastructure in good health.
Specific tasks assigned by management to own that deliver operational support improvements to a technology, process, tool, or service.
Optimize network performance through the application of basic statistical analyses using a common set of key data points.
Provides business analysis and support for Network Operations: Generate routine and ad hoc reports along with creation and presentation of quality dashboards that provide operational visibility to the business unit(s).
Develops graphs, reports, and presentations of data results.
Perform basic statistical analyses for Network Operations business unit(s).
Analyzes business partner's operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions.
Identifies, analyzes, and interprets trends or patterns in standard data sets.
Present standard data sets and information in an understandable and compelling manner.
Skills Required:
SQL, Oracle, Splunk Enterprise Rest API knowledge, Data Analysis, Network Monitoring, and PYTHON
Experience Preferred:
Integrating Network Tools with Splunk Dashboard using Splunk SDK.
Splunk PowerUser Certification
Education Required:
BS in Computer Science or similar field
This position requires the successful completion of a background investigation and/or drug screen.
Ciber Global is an Equal Opportunity Employer Minorities/Females/Gender Identity/Sexual Orientation/Protected Veterans/Individuals with Disabilities.
Talent Services bring clients a range of staffing solutions, from a single contractor to a team of experts to help achieve their key business goals on target and within budget. Our talent sourcing model uncovers the right IT talent and aligns critical skills with client technology, culture, and expectations.
Ciber Global is an IT consulting company who partners with organizations to develop technology strategies and solutions that deliver tangible business value. Founded in 1974, Ciber is an HTC Global Services company. For more information, visit http://www.ciber.com/.

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