Front Desk Agent
3.
7 Allen Park, MI Allen Park, MI Part-time Full-time Part-time Full-time $15 - $16 an hour $15 - $16 an hour Duties - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests, ensuring accuracy of information - Provide information about hotel facilities, services, and local attractions - Handle guest inquiries, requests, and complaints promptly and courteously - Assist with reservations and room assignments - Process payments and maintain accurate records - Maintain a clean and organized front desk area - Collaborate with other hotel departments to ensure guest satisfaction - Perform night audit duties as needed 'Requirements - Previous experience in hotel or hospitality setting preferred -Knowledge of Hilton OnQ database is a plus - Strong customer service skills with a focus on providing exceptional guest experiences - Excellent communication skills, both verbal and written - Proficient in phone etiquette and handling multiple phone lines - Bilingual or multilingual skills are a plus - Ability to work flexible hours, including nights, weekends, and holidays Note:
This job description is intended to provide a general overview of the position.
Duties and responsibilities may be subject to change based on organizational needs.
Job Types:
Full-time, Part-time Pay:
$15.
00 - $16.
00 per hour
Benefits:
Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Schedule:
8 hour shift Evening shift Weekends as needed Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
7 Allen Park, MI Allen Park, MI Part-time Full-time Part-time Full-time $15 - $16 an hour $15 - $16 an hour Duties - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests, ensuring accuracy of information - Provide information about hotel facilities, services, and local attractions - Handle guest inquiries, requests, and complaints promptly and courteously - Assist with reservations and room assignments - Process payments and maintain accurate records - Maintain a clean and organized front desk area - Collaborate with other hotel departments to ensure guest satisfaction - Perform night audit duties as needed 'Requirements - Previous experience in hotel or hospitality setting preferred -Knowledge of Hilton OnQ database is a plus - Strong customer service skills with a focus on providing exceptional guest experiences - Excellent communication skills, both verbal and written - Proficient in phone etiquette and handling multiple phone lines - Bilingual or multilingual skills are a plus - Ability to work flexible hours, including nights, weekends, and holidays Note:
This job description is intended to provide a general overview of the position.
Duties and responsibilities may be subject to change based on organizational needs.
Job Types:
Full-time, Part-time Pay:
$15.
00 - $16.
00 per hour
Benefits:
Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Schedule:
8 hour shift Evening shift Weekends as needed Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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